Delivery & Fulfillment Policy

Comprehensive guide to our consultation-first delivery process

 

Overview

GHYTH GLOBAL LLC operates on a consultation-first business model. Unlike traditional e-commerce where payment happens immediately, our process ensures you get exactly what you need through personalized consultation before any payment is requested.

Last updated: 9/30/2026

Our Consultation Process

1 Submit Request

Complete our service request form with your project details, requirements, and preferred timeline.

2 Initial Consultation

We review your request and schedule a consultation call within 24–48 hours to discuss your needs.

3 Custom Proposal

After understanding your requirements, we create a tailored proposal with specific deliverables and pricing.

4 Payment Link

Once you approve the proposal, we send a secure Stripe payment link or invoice via email.

ⓘ No Upfront Payment Required

We believe in building trust through consultation first. You only pay after we've discussed your project and you're confident in our approach.

Payment & Delivery Workflow

Payment Processing

All payments are processed securely through Stripe using payment links or invoices sent via email.

Secure, encrypted payment processing

No need to store payment information on our website

Full transaction transparency

Automatic receipt and confirmation emails

Post-Payment Delivery

Once payment is confirmed, delivery begins immediately based on the service type:

◉ Digital Templates & Tools

Delivered within 24–48 hours via secure download links sent to your email address.

◉ Custom Work & Consulting

Project timeline discussed during consultation, typically 1–2 weeks depending on scope and complexity.

◉ Live Sessions & Workshops

Scheduled based on mutual availability, with calendar invites and access details sent 24 hours before the session.

Service Timeframes

Service Type Response Time Delivery Time
Service Inquiry 24–48 hours N/A
Digital Templates 24–48 hours 24–48 hours post-payment
Custom Design Work 24–48 hours 1–2 weeks post-payment
Consulting Sessions 24–48 hours Scheduled based on availability
Workshops & Audits 24–48 hours 1–3 weeks post-payment

Digital Delivery Methods

Secure Download Links

Digital products are delivered via secure, time-limited download links sent to your registered email address. These links:

Expire after 30 days for security

Allow up to 3 download attempts

Include SHA-256 checksums for file integrity verification

Are sent from verified domains to prevent phishing


File Formats & Compatibility

We deliver files in industry-standard formats to ensure maximum compatibility:

Document Formats
• PDF (for guides and documentation)
• DOCX (for editable templates)
• HTML/CSS (for web templates)
Design Formats
• Figma files (for UI/UX designs)
• SVG/PNG (for graphics and icons)
• ZIP archives (for complete packages)
Delivery Confirmation

You will receive email confirmation at each stage:

Payment confirmation from Stripe

Delivery notification with download instructions

Download confirmation when files are accessed

Support contact information for any delivery issues

Delivery Support

✉ Need Help with Delivery?

If you experience any issues with delivery or accessing your digital products, our support team is here to help.

Email: [email protected]
Phone: +1 917-672-7276
Response Time: Within 24 hours
ⓘ Important Delivery Notes
  • Check your spam/junk folder if you don't receive delivery emails
  • Download files immediately upon receipt for best experience
  • Contact us within 7 days for any delivery issues
  • Keep your order confirmation for future reference

Questions About Our Process?

Our consultation-first approach ensures you get exactly what you need. If you have questions about our delivery process or want to discuss a project, we're here to help.